Knight Center
Knight Center

JOURNALISM IN THE AMERICAS Blog

Washington Post launches form for readers to submit corrections online


Gone are the days when newspaper readers' only recourse was to send a letter to the editor or post a comment in an online forum. In the latest example of newspapers' move toward interactivity, the Washington Post has announced a new experimental feature that allows readers to submit corrections online.

This makes the Washington Post the first major U.S. newspaper to make reporting errors a standard feature, like the "comment" button, on its website stories, according to PBS' MediaShift.

By-lined articles on the Washington Post website now will have correction links in a column on the right-hand side of the page. The box, titled "Your Feedback," asks for corrections and suggestions. Editors will review the submissions and decide whether an actual correction should be made.

"It addresses a chronic complaint that we don't make it easy for our online audiences to engage with us on stories, whether it is about factual issues or other ways to get us to meet their needs," Washington Post Managing Editor Raju Narisetti said, as quoted by that newspaper.

This latest interactive feature comes after the Post in January launched a crowd-sourced fact-checking mechanism that allows readers to suggest claims made by politicians that need verification, the International Journalists Network pointed out.



36 comments

 
Dan - embajada americana wrote 8 weeks 4 days ago

a great error

an error in the grammar of any article definitely makes you lose all credibility in what is said there, we must be careful, also if we consider that those errors are detected that are closer to being our customers

 
jack the inspirational story guy wrote 10 weeks 2 days ago

nice article shared

thanks for giving us the tips to learn and the idea of what we will be using on our own blogs. keep it up!

 
Kiran Chikkala wrote 11 weeks 3 days ago

Technology

Nice Article

 
David-Mensajeria en moto wrote 18 weeks 5 days ago

comment

I love the idea of ​​it being interactive with people, great.
David

 
Jose Green wrote 20 weeks 27 min ago

Washington Post launches form for readers to submit corrections.

will it also pay money for the corrections made?

 
Halley wrote 20 weeks 4 hours ago

JOURNALISM IN THE AMERICAS

The article is wonderfully written and the way the points were sent across is very understandable. I loved it.

 
belly setyanto wrote 23 weeks 2 hours ago

Great!

Good move..great way to increase interaction and public awareness of the Washington Post, more things to learn and more space for growth and improvement, congratulations!

 
On in Sydney wrote 23 weeks 3 days ago

Its life Jim, but not as we know it

Given the diversity and multiculturalism of this planet, It will be interesting to watch to see the final copy. certainly will be an interesting, if not entertaining, read :-)

 
Distance Learning Courses wrote 25 weeks 16 hours ago

Thumbs up for Washington Post

Great way to improve interactivity as well as to filter some of the content in comments section. Way to go Washington Post!

 
Guest wrote 26 weeks 5 days ago

washington rocks

I like very much your way of presentation Some great information to be absorbed in this post.Thanks a lot for sharing.

 
Nouvelles Canada wrote 27 weeks 3 days ago

Nice post

Nice post.. Thanks for letting us know about it. I think that's one good way if you will submit those correctiosn online so that it would be easier for you to do it.

 
Vancouver Plumber wrote 28 weeks 13 hours ago

Users can submit corrections

Users can submit corrections online - lol. The editor better get his/her resume in order.

I have been fascinated by the struggle of news print media to stay relevant in a tech society and I am often amazed that it still exists. Allowing users to comment on a story in real-time is a big step forward and only about 10 years behind the rest of the world.

If paper print news outlets are to prosper and regain their former glory they must move a lot faster to keep pace with technology and (I believe) must become leaders in new social technologies. Dragging a decade behind the rest of the world is not a recipe for success.

 
Alan Williamson wrote 29 weeks 4 days ago

Online corrections

Great for interaction

 
Brian - anuncios el mundo wrote 29 weeks 5 days ago

Brian - anuncios el mundo

it is time to change what shows the adaptation of the country in Washington As the Internet has entered our daily lives fewer and fewer people read newspapers. Instead of allowing the Internet to send Washington Post into oblivion. Washington Post is building a more intimate experience of his readers. That certainly has to pay big

 
Brian - anuncios el mundo wrote 29 weeks 5 days ago

Brian - anuncios el mundo

ya es hora de cambiar lo que demuestra la adaptación del pais en Washington Dado que el Internet ha entrado en nuestras vida cotidiana cada vez menos personas leen los periódicos. En lugar de permitir que el Internet para enviar Washington Post en el olvido. Washington Post está construyendo una experiencia más íntima de sus lectores. Que sin duda tiene que pagar a lo grande

 
Brisbane Accountant wrote 30 weeks 6 days ago

I think this approach by

I think this approach by Washington Post of a great example of dealing with change. Rather than blaming the internet for falling sales of newspapers, they have embraced it and made it a way to provide their customers a more interactive experience. Great forward thinking in these changing times.

 
Brisbane Accountant wrote 30 weeks 6 days ago

I think this is a great idea,

I think this is a great idea, demonstrating adaptation in the face of change for the Washington Post. Since the internet has "invaded" our daily lives less and less people read the papers. Rather than allowing the internet to send Washington Post into oblivion. Washington Post is building a more intimate experience for their readers. That surely has to pay off big time for them.

 
TV Online wrote 31 weeks 18 hours ago

It's about time...

I think this is an excellent idea, I have often read articles in various publications an though that words and details needed to be corrected.

 
Ara Haddadian wrote 32 weeks 1 day ago

Open source platform

News has become an open source forum Kudos to the Washington Post for keeping up the the times and maintaining it's relevancy as a trusted news source.

 
Elliptical Trainer wrote 34 weeks 3 days ago

Wiki-Paper

Although I think it is progressive, will there be enough moderation to keep it clean? Whilst not proposing public debate in the internal pages of a paper, will the paper not lose control of it's content and thus editorial input?

 
Online Magazine wrote 34 weeks 5 days ago

Online Magazine

wow great info,thnx for washington posts

 
Learning Styles wrote 35 weeks 19 hours ago

Increased Interaction

Crowd sourcing does increase interaction and information, so this is a good move - obviously.

Hopefully we'll be used to this process as the web and companies further develop their communication avenues.

 
Ara Haddadian wrote 35 weeks 1 day ago

Customer Satisfaction

When customers, or in this case readers of the Washington Post feel that they are part of the engaged community which contributes to the overall objectivity of the service then they are more likely to be repeat customers who are loyal to their brand which they feel they have stake in. Kind of like a rewards program for airlines or supermarkets. Brilliant way to reach the same effect for newspapers readership.

 
learnhacking.blogspot.com wrote 35 weeks 1 day ago

Washington Post

In the age of an over-abundance of online information available more or less everywhere, why should readers still rely on newspapers as their news source?

Amongst other reasons, because they are trustworthy and still provide accurate, reliable, and thorough information. And, of course, because they recognize themselves in them.

In the effort to keep readers engaged with the paper, some newspapers are trying to improve their quality of information and underscore their commitment to accuracy and accountability.
That is what The Washington Post and the Register Citizen have done through giving a new way for readers to point out errors and submit correction requests.

 
Marie wrote 36 weeks 1 day ago

connecting

Any way that businesses can connect with their customers is good. So this is a great move by the Washington Post. It shows their readers that they care and lets them interact with them on a new level.

 
rental software wrote 38 weeks 2 days ago

good move

more interactions with the readers means more ideas to share, more things to learn. and more space for growth and improvement. this is really a good move, thank you and congrats

 
Nama Bayi wrote 39 weeks 2 days ago

Good Post

Hey - nice blog, just looking around some blogs, seems a pretty nice platform you are using. I'm currently using Wordpress for a few of my sites but looking to change one of them over to a platform similar to yours as a trial run. Anything in particular you would recommend about it?

 
Gareth wrote 42 weeks 3 days ago

This is a really progressive

This is a really progressive move by the Washington Post. I am sure that many other online publications will follow suite.

 
smartsocial wrote 42 weeks 4 days ago

Crowdsourcing is the right way

Since I got in contact with the crowdsourcing strategy, I´ve been a great supporter for crowdsourcing and crowdfunding. It´s a great way to improve products and give people a chance to be involved in something special. the online corrections is the right way, in my opinion.

 
Bud Gallant wrote 44 weeks 4 hours ago

As a freelance writer I understand the value of this

I've often come across news articles with errors, most usually simple typographical faults. I think this will go a long way towards not only improving credibility, but maintaining reputation, as well. Although it may seem a minor issue to many, a typo in a respected publication can really stand out and be brand damaging. Thanks for the update on this. It's a move in the right direction.

 
Karla wrote 48 weeks 18 hours ago

accounting software

Nice post.. Thanks for letting us know about it. I think that's one good way if you will submit those correctiosn online so that it would be easier for you to do it. Only thing you need to have is an internet and computer. That's it. You don't need to go outside just to send it or something...

 
Chris Durham wrote 1 year 5 weeks ago

Crowdsourcing Corrections

I have mixed feelings about crowdsourcing corrections. While I think if given enough time it will be beneficial to open up the process to more eyes, I worry that major organizations won't have the patience to deal with all of the junk comments that get posted.

Wikipedia has proven that it's possible to let the masses engage in the process but editorial staffs may tire quickly of dealing with the jokers and crackpots and give up on the process.

 
Mark wrote 1 year 10 weeks ago

This is a lot more easier to

This is a lot more easier to all readers. It is a good thing that they are using online corrections.

Great update and thanks.

 
Shayne Lynn EmBattle wrote 1 year 11 weeks ago

Sounds About Right

very good move. let the people interact with the newspaper and you'll have much happier clients

 
Brittany Healy wrote 1 year 13 weeks ago

It's about time!

The world is changing. Seeing Washington Post adapting to change is cool!
Brittany

 
Cardinal wrote 1 year 13 weeks ago

online corrections

This is a real breakthrough in technology using online corrections. This will make things alot easier for many of its readers. Thanks for the update.

Add your comment

The content of this field is kept private and will not be shown publicly.
  • No HTML tags allowed
  • Lines and paragraphs break automatically.

More information about formatting options

By submitting this form, you accept the Mollom privacy policy.

Newsletter

Subscribe to our twice weekly newsletter about journalism in the Americas.

Choose your language:


English
Español
Português


Please enter your e-mail address:


Facebook

Recent comments